Refund Policy
Effective Date: 16 March, 2025
Last Updated: 16 March, 2025
At SharanStack, we strive to deliver high-quality web design, SEO, and UI/UX design services. However, we understand that situations may arise where a refund request is necessary. Please read our Refund Policy carefully before making a purchase.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- Before Work Begins: If you cancel the project before any work has started, you may be eligible for a partial refund (excluding administrative and processing fees).
- Service Not Delivered: If, due to unforeseen circumstances, we are unable to complete your project, we will issue a full refund.
- Failure to Meet Agreed Deliverables: If the final output does not match the agreed scope after revisions have been exhausted, a partial refund may be considered based on work completed.
2. Non-Refundable Conditions
Refunds will NOT be provided in the following cases:
- Once work has started and initial design drafts or strategies have been shared.
- If delays occur due to lack of client communication or failure to provide necessary materials.
- If the project is canceled by the client after significant progress has been made.
- For dissatisfaction based on personal preference if the work matches the agreed specifications.
- For third-party issues, including domain/hosting problems, platform restrictions, or search engine algorithm changes affecting SEO.
3. Partial Refund Policy
If the project is canceled midway, we will evaluate the work done and may offer a partial refund (if applicable). The amount refunded will be based on the completed percentage of work.
4. Refund Request Process
To request a refund, follow these steps:
- Email us at sharanveersingh006@gmail.com with your order details and reason for the refund request.
- Our team will review your request and respond within 5-7 business days.
- If approved, refunds will be processed via the original payment method within 10-15 business days.
5. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page.
6. Contact Us
If you have any questions regarding our refund policy, feel free to reach out:
📧 Email: sharanveersingh006@gmail.com
🌐 Website: sharanstack.com
Sharanveer Singh (Owner)